Cookie Policy
Effective date: 16 June 2026 · UK Privacy and Electronic Communications Regulations (PECR) compliant
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1. Introduction
This Cookie Policy explains how WHISPSOCIO LTD ("WhispSocio", "we", "us") uses cookies and similar technologies on https://whispsocio.com. It should be read together with our Privacy Policy. We only place non-essential cookies after obtaining your consent in line with the UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR.
2. What are cookies?
Cookies are small text files stored on your device to remember information about your visit. Similar technologies include local storage, pixels, SDKs, device identifiers, and server-side event logs linked to a browser or session. They support core functionality, security, analytics, and optional features. We group them into the categories below.
First-party cookies
Set directly by WhispSocio to operate the site and remember your preferences.
Third-party cookies
Set by trusted partners (for example Stripe) to deliver specific services such as payments.
3. Cookie categories we use
3.1 Essential cookies (always on)
These cookies are required for security, basic functionality, and to deliver the services you request. They do not require consent.
| Cookie | Purpose | Provider | Duration |
|---|---|---|---|
PHPSESSID |
Maintains your secure session after login | WhispSocio | Session |
csrf_token |
Protects forms against cross-site request forgery | WhispSocio | Session |
remember_token |
Keeps you signed in when you choose "remember me" | WhispSocio | 30 days |
cookie_consent |
Stores your consent decision | WhispSocio | 12 months |
stripe_mid |
Supports secure payment processing and fraud prevention | Stripe | 1 year |
3.2 Functional cookies (consent)
Enable personalisation such as language, theme, or notification preferences. They are set only when you opt in.
| Cookie | Purpose | Provider | Duration |
|---|---|---|---|
user_preferences |
Stores display and layout choices | WhispSocio | 12 months |
theme_preference |
Remembers your dark or light mode selection | WhispSocio | 12 months |
notification_settings |
Saves in-app notification preferences | WhispSocio | 6 months |
3.3 Analytics and performance cookies (consent)
Help us understand how our platform is used so we can improve usability, reliability, SEO, and traffic quality. This may include page views, referrers, approximate country or region, device/browser, stream watch events, error rates, and signals that help distinguish likely humans from bots or crawlers. We use aggregated or anonymised reporting wherever possible.
| Cookie | Purpose | Provider | Duration |
|---|---|---|---|
_analytics_session |
Tracks pages visited to measure feature adoption | WhispSocio | 24 months |
_performance_metrics |
Monitors load times and error rates | WhispSocio | 90 days |
stream_analytics_session |
Measures live stream playback quality, watch time, and stream errors | WhispSocio | 90 days |
3.4 Search and SEO data
Google Search Console may provide us with aggregated information about search queries, impressions, clicks, page URLs, countries, devices, and indexing issues. Search Console reporting does not identify individual visitors to us, but it helps us understand how people find WhispSocio and improve SEO.
4. Managing your consent
- New visitors see our cookie banner and can accept or decline optional cookies. Essential cookies load automatically.
- You can change or withdraw consent any time via the cookie settings page. Changes take effect immediately for future browsing.
- If your browser sends a Do Not Track (DNT) signal we automatically disable optional cookies even if you previously opted in.
- You can also clear cookies through your browser controls (Chrome, Firefox, Safari, Edge, etc.). Refer to the help section of your browser for instructions.
5. Cookie security and data storage
- All sensitive cookies are transmitted via HTTPS and flagged as
SecureandHttpOnlywhere appropriate. - We use the
SameSite=Laxattribute to reduce the risk of cross-site request forgery. - Optional cookies are not set until you provide consent, and we maintain a consent log for auditing.
- We periodically review cookies in use and remove any that are no longer needed.
6. Regional notes
Our cookie framework is based on UK PECR requirements, but we adapt where local law expects additional notices:
- EU/EEA: Consent is required for all non-essential cookies. We store proof of consent and honour withdrawal immediately.
- United States: We currently rely on notice-and-opt-out models in states that permit it, but we still provide opt-in controls for analytics and personalisation to simplify compliance.
- Canada & Australia: We follow local guidance from the Office of the Privacy Commissioner of Canada and the OAIC on implied consent and tracking technologies.
- Other regions: Where local rules conflict with this policy, the stricter requirement applies. We may disable optional cookies for visitors from jurisdictions with additional restrictions.
7. Updates to this policy
We update this policy when we introduce new features, change our use of cookies, or to reflect legal requirements. Significant changes will be highlighted on this page and, where appropriate, notified through the cookie banner.